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SHASHA'S BEAUTIQUE

FAQs-Shasha’s Beautique

  1. How long does it take to process and receive my shipment?

Once we receive your order it takes 1-2 days to receive your tracking number. Your tracking number will be emailed to you. Please check your inbox and your spam folder first before inquiring about not receiving your tracking number.

On day #3 The USPS will then pick up your packages and scan them to be sent to the mail processing facility. They are then sorted and shipped en route to your location. Once it is received by your local carrier they are then sent out for delivery. This process can take a total of 3-5 business days for US customers. Please do not count weekends and holidays. International customers please allow 6-10 business days. 

Where can I track my order?

You can track your order once you receive your tracking number at USPS.Com

Why is my order taking so long to process?

We ship 20+ packages. We strive to find quicker and more efficient solutions to get packages out daily. Please be patient. When we process orders it involves several things. That can include verifying incomplete addresses, orders with no apartment number, extra notes or words in the address line, mis-spelled addresses, wrong addresses, wrong zip codes etc...the list goes on. As soon as we receive orders we begin processing immediately. Should you have questions you are always welcome to send a message through the Contact Us tab and we will answer emails within 24-48hrs.

Incorrect Shipping Information:
If a package is returned to SHASHA’S BEAUTIQUE BRANDS LLC due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the  customer will be responsible for the return shipping cost as well as the redelivery cost. SHASHA'S EAUTIQUE BRANDS LLC is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect. 

Lost or Stolen Packages:
SHASHAS BEAUTIQUE BRANDS LLC is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, SHASHA'S BEAUTIQUE BRANDS LLC will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.